Troubleshooting
Symptoms, causes and the next step for common Permanent Spoofer problems.
Serials Unchanged or Still Red
After a requested restart, reopen the app as administrator and check the Serials tab. Do not launch your game if required items remain red or verification fails. Recheck the preparation steps and confirm which mode you used. If Normal Spoof cannot change the supported serials, see Kernel Spoof or ask support before continuing.
BitLocker Is Still On or Decrypting
Wait until BitLocker decryption fully completes before spoofing. Do not repeatedly run the spoof while the drive is still decrypting.
Automatic Kernel Spoof Skipped After Sign-In
Check that Memory Integrity and antivirus protection are still off and that the game is fully closed. Follow the blocking message the app shows. Manually rerun only if the app or support instructs you to, and avoid duplicate attempts.
License Not Remembered
Sign in again and tick Remember Me so the app can keep you signed in for automatic checks.
Partial Failure or Restart Requested
If the app asks for a restart, restart first and stop retrying until it is done. If it still fails, send support the full message exactly as shown.
App Will Not Open or Download Blocked
Get the latest official download from this site only, sign in with the correct license and run as administrator. Check that the preparation steps are complete and that your internet connection works.
Crash or BSOD
Stop repeated attempts. Note the stop code and your Windows build and contact support.
Support Checklist
When contacting support, include:
- Product and mode (Permanent, Normal or Kernel Spoof)
- Windows version and your hardware model
- The exact error text or report ID if one is shown
- A screenshot with license keys and personal details hidden
Never post your license key in public chats.